Customer Testimonials

Bought a used car from Jeff Hever, and I must say he's great! I've purchased lots of cars in my day, and I can honestly say he was the best: knowledge, courteous, friendly, and never felt pressure, or rushed, to make this big decision. Got a great deal too, it's a Cream Puff and bought it for the low end of Kelly Book Value! The manager, Nazir was very courteous too, not high pressure like everyone else I've ever worked with, while negotiating the final price. I recommend them highly. Thank for this awesome German car! ...
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Simon, absolutely wonderful; shepherded me thru, for me, daunting process since I had not bought a car in 15 years. Matched my need with the right car, understood the language for a "non car" person. Personable, knowledgeable, patient and personable! He got it...
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I’ve purchased many cars in my life. Yesterday’s experience at Stohlman Subaru in Tysons was by far the best!! Paul, our salesperson was amazing. Paul was knowledgeable, professional and friendly. I brought my daughter in,partly to show her how to negotiate a car purchase, and Paul stole that learning opportunity from her- his first offer I could not refuse (and I had done a lot of research)-ZERO NEGOTIATION NECESSARY. I was in and out so quickly I had to figure out what to do with the rest of my afternoon (I went with a nap) Just ...
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Patrick McGartland did a fantastic job during my purchase. Relaxed, professional and knowledgeable. I drove 2.5 hours to buy my vehicle and it was well worth the trip.
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I moved to Virginia from California on Wednesday. On Thursday I came in to the dealership and bought a Subaru Ascent. I chose Stohlman because they were the closest dealer to my house, but I lucked out with Matthew who is part tech genius and part car/audio enthusiast. Peter helped me get the warranty I wanted. I actually messed up and chose the wrong warranty -- noticed later that night after the papers were all signed -- called Peter and he had me come in to make the adjustment. I was horrified about the mistake and thought I would ...
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Set an appointment for a little service. Took our much loved Subaru in. Grabbed one of their bikes, just like I've heard advertised on the radio and rode the trail. When I got back my vehicle was ready to go. It was the easiest service I've ever gotten at any dealership. I can't remember specifically who I worked with so I'm giving everyone high marks. Thanks
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Went in to buy a used car and drove off with a new car. From the minute we walked in, we were welcomed by friendly staff. The salesman was great and very patient. They took good care of us.
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I was blown away by the Subaru Stohlman Automotive sales team! Carroll Prince and Glenn Frank were such a pleasure to work with from day one. They truly know and love the product they sell, and that helped to put me at ease. I have been raving to my friends and colleagues about them, and the Stohlman location in the Tyson’s area can’t be beat. It’s funny to say that I am looking forward to dropping my new car off for maintenance being as location felt so safe and there were so many stores to walk to ...
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Professional service from VW Sales enthusiast, George Wahesh, from initial inquiry to drive off lot after purchase. Responded quickly to calls, answered all questions without attitude, met all expectations during negotiations.
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Sales person George “W” was great to deal with while shopping for my Subaru 2017 that I ended up purchasing from Stohlman. George actually works at the Volkswagen dealership but was able to answer all my questions pertaining to the Subaru Forester I was interested in. The buying process was quick and stress free!
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I was shopping for a car and got great help from Jason and the rest of the team. It was quick and professional. Thanks, Eran
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My son and I came into Stohlman VW on 7/1/2019 searching to get my son a new car, help him build some credit as well. We met Sam Estaniss first as we stepped into the dealership (personable young man with a knowledge that exceeded our expectations). We were referred to the dealership from a friend who has had nothing but the best from them. Mike Kim is the new car manager (which is whom we were referred to). Mike gave us a SUPERB deal on a new Passat, where I had to take a step back and say that we needed ...
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I went through my Credit Union's TrueCar site to find a new Subaru. Stohlman assigned me to Bernadette through luck of the draw. And what great luck this was! Bernadette was so easy to work with. She provided just the right amount of follow-up, encouragement, and support while I test drove several vehicles and weighed my options. She helped me find the right car for my requirements. It's been a little over a month since I completed my sale, and I'm very pleased with my new car. Thanks to Stohlman and to Bernadette for an awesome car ...
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Just purchased a 2018 Subaru WRX STI from Stohlmans. First started working with Alex Yakovlev my sales consultant almost a year ago and couldn't think of going anywhere else! Very friendly, knowledgeable, and helpful (this is the first manual car I've ever owned but have wanted one for a long time). Definitely gave the tips to make driving and ownership that much more enticing. It was an absolute pleasure working with Alex and buying from Stohlman! Couldn't be happier with the choice of car, dealer or sales consultant!
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Bought my 4th new car from Ryan and Bernadette. Service and support is tremendous. These are very knowledgeable and engaging professionals Thanks Again! Doug Mann
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I went in to look for pre-owned, certified Subarus with a very strict set of prices guidelines and needs (though my needs are pretty simple). Jesse Gordon gave me a full walk through of all pre-owned cars, including the backlot where he took down inventory numbers to ensure we could get full details. Chatting with Jesse was easy and zero pressure. He’s a good salesman certainly in the sense he quickly got what I was looking for, and never tried to faux upsell or any nonsense like that. No “premium undercoating” or “deluxe floor mats” ever hit the table ...
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Thank you Boris for great experience with buying my first Subaru Forrester. I so appreciate your time and effort exceeding my expectations getting me exactly what I asked for. I highly recommend you and Stohlman Subaru to anybody in the market.
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Had an easy time buying a new Crosstrek. Richard Kuenzler was a pleasure to work with, and I'm more than happy with the new car.
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excellent service by our salesman,, Jim Heiman. He goes out of his way to ensure the whole process of buying a Subaru is effortless and very pleasant! Plus he is a delightful person!
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Thanks to Richard, we got a sweet deal on a 2018 Crosstrek. I did not need to buy a vehicle since the early 2000s so I was hesitant going to Stohlman. Fortunately, the experience was great. Richard was friendly and accommodating throughout the whole experience. He also got us a great deal on the maintenance package since we had it on our old Forester. Overall, a great experience, and I would recommend Richard and Stohlman to any incoming car buyers.
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I recently bought a gently-used Subaru Forester from Stohlman Automotive in Tyson’s Corner. It was the pleasantest and least stressful experience I’ve ever had when buying a car, and special thanks go to the salesman, Richard Kuenzler, for making it easy.
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When looking to lease a new vehicle, I visited all the major dealerships in the area and Alex Yakovlev was by far the most knowledgeable, kind, and professional salesman I encountered. We test drove the car and he was able to answer all my questions and point out features not listed in the brochure. He was very patient in answering my questions and friendly as well! In addition to Alex providing excellent service, the Subaru Crosstrek (and Impreza) are simply amazing cars!! The EyeSight features are the best safety features available across brands in our price range and I wish ...
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I can't say enough good things about Stohlman Subaru and Bernadette. I was dreading getting a new car. I hate sales. I hate the pressure. But this was a totally different experience than I had ever had. Based on the positive reviews I went to Stohlman (even though there is a closer Subaru dealer to me) and I'm so glad I did! Enjoyable experience without ANY pressure to buy.
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Alex was very knowledgeable about Subaru in general and this particular car. In particular. He also took us on a drive on suburban roads as well as city driving. He was very patient Janie Stoll
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The best car buying experience in our 50 years history! In and out in 2 hours with the exact vehicle we wanted for the price we offered with excellent service from Ryan Jones, the sales manager, Jim Heiman, our 'personal assistant' with the test drive and getting familiar with the car, and a smooth transaction facilitated by the business manager Anson Lee Sam. We'll never go anywhere else and will send friends and family to Ryan, no question! Ryan Jones' prompt, professional and extremely courteous email manners distinguished him right away from 6 other Subaru Dealerships I was in contact with. After ...
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I test drove cars with Alex Yakovlev and later wrote up the exact specs I was looking for in a 2018 Subaru Outback. I shared these with Alex as well as with a number of other dealers in the area. Alex was very professional and responsive and ultimately earned my business. I appreciated his respect for my time and after some back and forth over email agreed on all details. By the time I arrived at Stohlman in Vienna to complete the purchase I was in and out with my new Outback in a very short time. Thank you Alex.
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I got an email about 0% APR for 63 months from Subaru, and Stohlman was closest to me. When I and my wife Ksenia came, we luckily got greeted by another Russian speaker Alex Yakovlev who works there as a dealer. He kindly took us around several lots and showed us everything they had, at the same time explaining some new Subaru changes because we already own a 2009 Forester. It is great but we found exactly what we wanted, a white 2018 Outback with all most of the options such as wheel arch moldings, etc. And of course we bought it with help ...
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We recently purchased a 2018 Forester from Stohlman Subaru in Vienna and had a pleasant experience in the process. Alex Yakovlev was our salesman and he was the reason that Stohlman received our business - he was responsive and attentive and answered all of our questions. If he did not know the answer he was polite and found the answer for us, either through research or by asking one of his colleagues. We started our car search using an internet query that notifies several area dealers. Alex was the quickest to respond and the most diligent with our request - which ...
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this review is for Stohlamn Subaru in General and Salesperson Alex Yakovlev in particular. We had such a great experience the first time that we purchased recently another car from Alex. He is attentive, patient, and a great resource in helping us choose the car. The whole experience at Stohlman subaru was outstanding, and I highly recommend Stohlman
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I recently purchased a Subaru Forester from Stohlman Subaru and had a really good experience. My sales associate was Alex Yakovlev, and I would highly recommend that you consider contacting Alex for your next Subaru purchase. I first contacted the dealership through my employer's "TrueCar" program. Alex responded to my enquiry and was happy to proceed at my speed. He didn't nag me or bug me with daily phone calls, but when I was ready to come in, he made himself available without any fuss. Alex proved to be a straight shooter, very personable, sincere, and ...
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This is by far one of the best dealerships I have ever been to. I have been coming to Stohlman's since 2012 and will continue to come there for my VW and Subaru needs. I worked directly with Kenny Smith and Dennis Chen (sales consultant) and they were true superstars. I previously worked with Stephan Sagbo and he had set the bar very high but I am pleased to say Kenny and Dennis did not dissapoint. Kenny reached out to me via email about returning my leased vehicle and getting a good deal on a replacement. I had wanted to ...
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I had recently stopped in to inquire about when the 2016 TDI Touareg will be released for sale. I had visited another dealership in the area and the salesperson had no idea that a Touareg TDI even existed. This experience almost turned me off from VW entirely. I then stumbled upon Stohlman's and spoke with a young gentleman by the name of Stephen Kappler. He was extremely patient and informative about the TDI settlement process and timeline for Touaregs and 3.0l vehicles for sale. His enthusiasm for the brand and professionalism are what turned the entire experience around for me. ...
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I just wanted to thank Harry H. Kim and Hesham Kamal for your excellent service during our purchased of a new 2017 VW Tiguan SUV. At the end of the day we left the dealership with a good feeling that is very important for business and customer service, which you two made it happened for us. Hesham and Harry were very Helpful and Cooperative! Really appreciated!
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My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have a much better inventory of cars than the other dealerships that we contacted. Honesty: Alex was very sincere throughout our visit and there was never any bait-and-switch, fine print, or hidden fees on our purchase. Service: Alex made us feel important, and not just another sale, while being very knowledgeable about all aspects of the Outback we purchased. Price: Stohlman's price was so competitive that we felt no need to continue shopping anywhere else. Alex ...
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I bought a 2018 Crosstrek from Stohlman through Boris Alvarado. Everyone at the dealership was pleasant to work with and Boris was especially professional and knowledgeable about the cars and options available. Both Boris and the manager worked to earn my business. I highly recommend Stohlman Subaru and that you ask for Boris when looking for your next car!
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Want the short simple review - Boris = fair, honest, hardworking and great follow-up!!!! Would buy from him again. Need to know more -- I spent some time looking at various vehicles and then decided on a Subaru CrossTtrek Limited. I went to a few dealerships and perused their inventories looking for the right car. Then, I visited Stohlman. Boris came over to check in and discussed the vehicles they had. No pressure, just a good chat. He found the car I was looking for in their lot and brought it out so I could take it for a test drive. ...
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Last night I submitted an email to Stohlman Automotive inquiring about a specific forester, color, interior leather, options etc. Richie Kuenzler called me first this morning while I was en route to another dealership where I had been given the "best price" they could do...and that price was better than four other dealerships located from Frederick to Annapolis. I gave Richie the best price and he called me back 5 minutes later. Stohlman Automotive beat the best price by enough that I turned the car around and "crossed the bridge to Virginia".
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We were luck to have Alex Yakovlev as our Sales Consultant. We found him to be very knowledgeable, patient and a good listener as we explained what we wanted in a car and what we were willing to pay. Alex took his time explaining the features of the car. The experience at Stohlman's was the best we've ever had when buying a car and Alex is certainly the reason for this pleasant experience. We have no reservations in recommending Stohlman's Tysons and would encourage anyone to work with Alex. Bert and Gerri
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My husband and I recently bought a 2018 Forester from Alex Yakovlev Certified Sales Consultant at Stohlman Subaru of Tysons Corner. He was very helpful in translating our needs into the Forester model and explaining the benefits of the car. Stohlman made the financing easy, and we drove away with the car of our dreams. Rindy and Frank O’Brien
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Your salesperson Patrick Lester was very helpful and knowledgeable. I am not very easy and I tend to ask a lot of questions especially about the technology and features. Mr. Lester was especially helpful. He took a lot of time to answer all of my questions and to go over the great features of my new car. I am a very happy camper.
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My Acura MDX 2005 had died several years sooner that expected to my utter disappointment. As a Honda/Acura driver with the experience of having owned a Toyota Camry as well, it was Chris' knowledge and sales style that convinced me to buy my Subaru Outback 2017 from Stohlman. Chris has been in the industry for over 25 years and worked for Acura in the past. He was able to make me aware of issues with the various brands I was looking at including Subaru to give me a clear picture of what I might expect. As much as I wanted to get ...
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Overall great experience. Work with Alex Yakovlev and he made the process quick and easy. Great service and will recommend to others. If your in the market for a Subaru this is the dealership to visit and ask for Alex
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Chris Laporte helped us purchase our first car. He helped find us a good fit within our budget and we are very happy with our purchase and the process.
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With much trepidations about going to any dealership for purchasing a new car, we went to Stohlman Subaru. Out sales representative was Alex Yakolev(and his charming manager Alaa Shibly). Despite Alex's youthful looks he is eminently mature and patient. He made us feel comfortable by being totally candid and focused, gaining our trust. He responded very well to all our queries and made the car buying experience literally painless. I give him 5 stars and emphatically endorse him
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We just bought our first Subaru car! Chris was beyond helpful in providing all the details about Subaru cars. Thanks to Chris, we were able to test drive multiple cars. I was bothering Chris for more than two months about different models and specifications, while waiting for new models to come out. He was very patient with me and my decision about which car to buy. I would definitively recommend Chris to all my friends!
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My fiancé and I worked with Alex Yakovlev to purchase a new Subaru. From start to finish, our experience with Stohlman Subaru was comfortable. Alex knows his stuff well, was responsive throughout the process, and provided us with all the information we needed to make our decision.
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My experience with Stohlman Subaru was superb. Chris La Porte was the salesman I dealt with, and he called around and found exactly the car I requested, explained at length how its mechanical and electronic parts worked, and gave me ample time and 3-4 test drives to make up my mind. He did not high-pressure me. He was honest and forthright about the financing, and gave me a very good price. Moreover, he was extremely knowledgeable about the engineering and safety of the Subaru. His service was high-energy, sincere, and very professional. I strongly commend Stohlman Subaru for employing individuals ...
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And I have bought a few, including 5 Subarus. Of all the experiences, this was the best. No pushiness, courteous and professional. Boris took the time to get me exactly the car I wanted. They did not endlessly hassle me while I was making a decision. Thank you!
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Chris La Porte made the challenging experience of buying a new car very positive and comfortable. His friendly, helpful and professional demeanor and great advice about the features of the Subaru models made it easy for us to make a decision and get the car our family loves! We appreciate Chris's wonderful customer service, he was very genuine and helpful, and we also enjoyed interacting with the other dealership staff. We would highly recommend this dealership.
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We bought a brand new Outback model from Chris that had been off the assembly line less than two weeks. He was very enthusiastic, able to explain all the new features and humble enough to admit those things he didn't know but quick to get us answers. Purchasing the car from Chris was an easy and painless experience, we will definitely recommend him to our friends and family!
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We spotted a used 2017 CrossTrek on Stohlman's site, so went to take a look. Chris La Porte met us at the lot. Answered all of our questions about the car and even let us take an unsupervised test drive. During the negotiation, he was very fair with us and helped us come to a deal that worked for both of us. Paperwork and titling process were smooth too.
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Chris is simply the best car acquisition advocate ever! Really, if you are buying a Subaru, this is your guy. Chris got me the car I wanted, the deal I wanted, at the price I wanted to pay. Everyone other Subaru dealership I contacted wanted to sell me what they had on the lot. Chris took the time to find me the exact car I wanted and then arranged to install the accessories I wanted in record time. THIS GUY IS AMAZING!
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Wow, extremely good customer service. I came in for an oil change and it took way longer than expected. I was not pleased at all and rather upset at the time. Even though I came here in the past for services, I was so displeased that I vowed never to come here again. Then today I got a phone call from Stohlmans saying they were sorry it took so long and offered me a full refund. I have never experienced a company that would do that before! Thanks for looking after your customers Stohlman. To me, this lets me know ...
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Stohlman has a superb reputation and now I know one reason why. They hire well. Alex Yakovlev is intelligent, well-informed, resourceful and patient. Every communication from him was prompt, informative and courteous, and he made sure I was completely satisfied with my purchase and the buying process. This young man will go far! Anson Lee Sam saw me through the financing process carefully and easily. I am confident the attention and future service I receive on this car at Stohlman will be excellent.
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Eli was very knowledgeable and excited about the car he was selling me - that went a long way in my decision to purchase from Stohlman. He answered every question (some multiple times) and seemed earnest in his desire to help me purchase the car that felt right for me and to me, even if it wasn't a Subaru. After three test drives I finally pulled the trigger and so far am really enjoying my new car.
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We very much enjoyed the whole experience with Stohlman! Javan Jackson is the easiest-going salesman ever, and in fact all the employees we came in contact with seemed to be quite happy to be there, which I think says a lot about the organization. About as enjoyable as buying a car could possibly be- highly recommended!
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I really enjoyed the service provided by Javan at Stohlman, he made the experience very welcoming and can't wait to return for my next car!
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Chris is the best! I'm 68 years old and I bought my first NEW car from him. I have a 15 year old and we love, love, love him. What better car to learn how to drive in than an Outback. The entire Stohlm team is fabulous.
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Sultan Ahmed was awesome!! He was very responsive to every question we had and he went out of his way to make sure we had a smooth car buying experience. We drove over 4 hours to buy our car and had no surprises when we arrived. He assured us that we would be very happy and get the deal we had negotiated. The other staff we interacted with at Stohlman's were also informative and easy to deal with. At no point did we feel pressured to purchase anything we did not want. I am 49 yr old and have bought about 10 ...
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I want to recognize Heather Thomas for outstanding customer service. I recently brought in a 2012 Subaru Legacy that turned out to have a pretty major problem. The torque converter was replaced. I was slightly past warranty, but the dealership took care of me. The loaner car provided by the dealership made the process painless. I'm back in my car now and everything is great. I told Heather that my dream car is a new WRX. In a few years when I make that purchase, I will plan to come to Stohlman. This experience made me really happy. They are ...
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Javan is incredible! I have purchased three cars from him, and every time he has provided a seemless, enjoyable experience. He takes the time to get to know you and your needs, and helps you get into the car that fits your lifestyle perfectly. I highly recommend visiting Javan to purchase your next VW. Every step from test driving to running numbers to financing was seamless. He helped me understand all of it, I couldn't be more thankful for him! His sales manager Kenny was great, and Mr. Wally in finance got me in my car with a short ...
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I visited Stohlman Automotive on 7/15/2017 to drop off my 2015 Subaru WRX for its 30,000 mile maintenance. My appointment time was at 8:00am I arrived promptly and was checked right in with a smile. Everyone on staff that interacted with was professional, treated me with respect and made me feel right at home. My service was performed as requested, they vacuumed my car out (not one of those quick vacuum but you could tell they took their time to make sure it was a good job). Victor Iglesias called my cell phone once my car was complete. I returned to pick up ...
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Alex Y was our sales rep. He was informed, professional, and answered questions promptly. Good buying experience due to him. The sale went rather quickly.
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I visited six dealerships in my quest to find the right car for me. Chris was the best salesman I worked with by far and away! He listened to what I needed and went above and beyond to help me get the car I wanted. Although I dreaded the car buying process, Chris made it easy to get the deal done with his straightforward, no-nonsense approach. His depth of knowledge of the cars and passion for the product is impressive. He helped get the settings on my new car just right before I drove away, too.
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I just purchased my new Subaru Legacy. My only 2nd new car I've ever purchased in over 30yrs. When my car stop working, I started doing my research. After shopping around, my search ended with me contacting Stohlman and speaking with Julio Pacheco. From the moment I walked in the door, Julio had the car ready for my test drive and answered all of my questions. As I labored over the price and what I wanted, Julio was the perfect gentleman. He did not hassle or harass me into making a quick decision. Extremely friendly and helpful. This was ...
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I test drove a new Impreza in Richmond where I live and was trying to buy their car, but they wouldn't call me back or give me any of the information I needed. I put out a call to other VA dealers, and Chris La Porte answered. He worked with me to find the exact car I wanted, got me an amazing deal, and worked with me on my trade! I drove 2 hours out of the way to give him my business and was not disappointed. He was funny, nice, and straightforward! No BS!
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Julio was very professional and efficient. He made purchasing a vehicle very pleasant. He was very accommodating to our busy schedule and made sure all our needs were met.
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We had THE BEST experience with Chris! I put my information into edmunds.com and had a half-dozen dealers contact me immediately -- Chris was the only one I wanted to do business with. I'm confident he got me the best price on the vehicle we wanted, and there was no funny business at the end of the deal. We're so grateful to have done business with Stohlman, and highly recommend Chris as a dealer!
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I'd been shopping for a Forester for about a month, shopped online, visited 8 different dealers, even went to a family member's dealership in another part of Virginia. No one offered me the deals that Stohlman did. Our agent, Chirs LePonte was honest, no pressure, and was there when and only when we needed him. Go Stohlman!
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Buying a car is one of least favorite things to do but, Thanks to Javan Jackson my car buying experience at Stohlman was seamless. Thanks!
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I purchased a new Impreza 3 weeks ago and was given excellent service from Eli Mel, a young, enthusiastic, and extremely helpful salesman. He helped me find the exact car I wanted, obtained additional trade-in value for my old car, and guided me through the test drive, financing, model, entire process with good knowledge and humor. He even noticed a very tiny scratch (less than a fingernail length) on the rear side and arranged to have it repaired by the service department. He has followed up with me since I purchased the car to insure that I am satisfied with the ...
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It's the nicest dealership we have ever dealt with. Friendly, knowledgeable people. We had a memorable Memorial Day buying our new car. Lunch and activities for the kids too! It was actually fun.
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Patrick thank you for making the car buying experience easy. This is the 4th car I have bought at this dealership. I love my new Forester.
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Excellent car buying experience with Eli at Stohlman Subaru. Eli was friendly, patient and knowledgeable. He made sure I was happy with my Forester and I was and am!
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I don't usually write reviews but my Subaru just saved my life in the flash floods we had in DC today and it prompted me to think about my overall experience buying it and driving it over the past 2 weeks. Alan Soon was great to work with--efficient, nice, and easy to talk to. It was so easy that I keep wondering if I did something wrong! Buying cars are supposed to be a hassle!! I love my Subaru. It held up amazingly in somewhat deep water cased by heavy rains despite the windshield being submerged for a few seconds ...
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Chris was very helpful and really worked with me to get me what I need. He was very upfront and personable. Overall it was a pretty easy experience and hassle free.
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I am very happy with my subaru STI 2017 thanks for all Patrick Lester. You are a good person, thank you i love my subaru sti 2017
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I recently purchased my VW Tiguan from here. My salesman, Paul, and finance manager, Hue Beasley, provided excellent service from the moment we walked in. They were patient and accommodating and very informative in helping me make my selection. I am very happy with my car and would recommend their services to anyone in the market for a new vehicle.
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Chris really went the extra mile to make sure that I was happy and understood everything along the way. He really made everything easy. Also, it’s not often that you find a sales person so detail oriented. My 3.5 year old Outback was recently totaled. Chris dug down into the details of my 2014 Outback purchase and discovered $500 coupon that was still valid towards this purchase. He saved me $500 on top of a great price. I’ll certainly recommend Chris to my friends!
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I told Chris my goal, budget, and car requirements. He relentlessly pursued several options and presented the perfect solution. Go see him. He will take care of you.
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While the dealership was busy during the memorial weekend the dealer, Alan Soon, took the time to do a test drive of two vehicles, explained me the options and prepared the paperwork. He was very efficient and effective, which was very important to me because I was on a tight schedule. I highly recommend both the dealership and Alan.
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I am a first time car owner and first time Subaru customer. Both unknowns were scary at first to me but Julio Pacheco and others made me feel relaxed and supported from the moment I called inquiring about the vehicle I purchased. Their system is great, they know which employees know what type of cars (and thus what type of driving styles) best to accommodate me and I'm sure other buyers. Not only did they fully inform me of everything I needed to know about the vehicle, we were able to speak for hours about similar vehicles, pros/cons, ...
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I bought my Subaru from Bernadette and Stohlman Tysons even though there are Subaru dealers closer to my home. I would not hesitate to buy another vehicle from Bernadette. Even though the dealership was quite busy on that day, I was in and out with my new Subaru much faster than expected and faster than my experience with other DC Metro dealers. She was polite, considerate, professional and very knowledgeable without being pushy.
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He goes above and beyond to take care of his customers. He followed up and found the right vehicle we were looking for. He definitely takes care of his customers. Highly recommend doing business with.
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Chris LaPorte was a great sales associate. He's so knowledgeable, friendly, very accommodating with all of our car wishes. He was a big help - great to work with and we would HIGHLY recommend him!
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This was my first time buying a car, and from the start, Chris was not only extremely enthusiastic about helping, but totally friendly and transparent every step of the process. He knows all the cars back-to-front, inside and out (probably in reverse as well) and walked us through every step from the beginning to make sure we knew everything about the cars before coming to a decision. The price was more than fair, and overall, thanks to his hard work, the process of buying the car could not have been smoother!
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It had been many years since I had bought a car, and I was dreading the process. Javan made it a breeze. His detailed knowledge, good humor, and professional approach--never pushing but always helping--made the experience actually enjoyable. I'm so excited to be driving around my Golf GTI! Before arriving at this dealership I had visited several others and had driven a number of other cars. Here, I was instantly at ease with Javan--he knew what I needed and now I'm in it. The rest of the staff was also helpful and efficient, making it all easy.
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After a slight mishap in my original attempt to purchase a car, Alan took over my account. He provided me with constant updates on the arrival of my new car, double checking it had all the features I wanted, and making the order and delivery process clear. When pick-up day arrived, he was warm and friendly, went over every thing I needed to know, and made the overwhelming process of purchasing a car smooth and easy. Thank you so much, Alan!
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This was my first time buying a car and my Dad told me about his past experiences, which didn't seem to be too enjoyable. Working with Alan Soon was great! We agreed to a deal after only a few emails, and he had me in and out after only an hour and twenty minutes when I came to pick the car up. Everyone was very nice and service oriented. It was an enjoyable experience and I suggest that anyone looking for a Subaru goes to Stohlman before going anywhere else.
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I recently purchased a certified pre-owned Subaru from Stohlman VW/Subaru. I rushed the sale (they didn't even have pictures up with the listing on their website) to try and secure the vehicle. A few things got missed as a result. BUT I am a big believer that it's not perfection that matters, but how mistakes are handled. I left the dealership with no plates (big whoops) but the sales rep replied to my text message right away, on his day off, and drove to my work ASAP to install the temporary plates. I paid cash for the ...
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I'm graduating from college in Washington, DC, and for the next two years I'll be working with Teach for America (TFA) in Appalachia (Eastern Kentucky). This summer, I'll be spending a week in Kentucky, five weeks in Mississippi, and then another week in Kentucky before I have any permanent address. I've never owned a car before. As you might imagine, this is a complicated situation. Without a permanent address, it's hard to buy a car because I can't register it. Since I'm moving, I need to ultimately be registered in Kentucky - also ...
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It truly was a pleasure to work with Alan Soon at Stohlman. He was very knowledgeable and helpful. He took me on a test drive so I could really see how the car handled. I did not feel any pressure from Alan to buy a car, but I ended up buying a car the first time I met him. I was very comfortable with working with him. The entire staff at Stohlman's was friendly and pleasant to work with. I would highly recommend Alan to anyone who is looking for a car and does not want the typical pressured ...
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We bought our first Subaru car and it was great experience buying the car. We got the best price and service . Alan helped us in each step. We highly recommend Stohlman Subaru & Dont forget to ask for Alan.
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Chris La Porte was extremely helpful and made my car buying experience so much easier than previous cars I have had to buy. He was straight forward, worked with me and my schedule, had the specific car I was looking for ready to be test driven when I arrived. I fell in love with the Outback 3.6R Touring; I dropped in last minute on my way home from MD friday night and he was happy to let me test drive it before they closed. We worked numbers the next day and no one could beat the price that was given ...
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